After a year-long initiative to determine faculty and staff printing, 扫描, 复制, and specialty printing needs, the Printing Enhancement Project (adoringly known as PEP) comes to a close.
Join us on Tuesday, February 13, to celebrate the close of the Printing Enhancement Project and the opening of the Office of Managed Print Services.
“The PEP team set the standard for implementing a solution by performing a thorough discovery of faculty and staff needs, researching technical capabilities, and balancing these findings against cost impact,” 本Lim, Chief Information Officer. “I feel confident that we’ve designed a solution in partnership with faculty and staff.”
到一月底为止, more than 65 multifunction printers were installed across campus, a Tiger Print specialty printing portal was launched, 培训 and 培训 materials have been provided, and people are actively using their printers. 如果你想 回忆往事, you can visit the PEP website to see project details, milestones, and resources.
A few lessons learned to share:
- 每个人的声音都很重要. Through our organizational change management efforts, we were able to listen to the loud and soft voices.
- On-site visits and walkthroughs are invaluable. The team was able to visit other campuses to try out the technology that was implemented at 赌博娱乐平台网址大全. And, walkthroughs were another way to visualize how people use printing rather than just assume.
- Projects don’t always (or rarely) go as planned. Thank you to everyone who continued to test alongside us during implementation, for creating testimonials, and for expressing feedback.
The PEP team is proud to share that as of Monday, 2月12日, the Office of Managed Print Services (OMPS)—a full-service office that will provide ongoing maintenance, 培训, and specialty printing support—will be operational.
OMPS为您提供:
- Specialty Print Management: Whether it be large-format printing, 宣传材料, 或者其他特殊请求, you can request these through the Tiger Print portal. Our team is equipped to handle diverse print projects and will deliver your print jobs to you.
- Holistic Equipment Management: We take charge of the entire campus fleet of printers, ensuring optimal performance, 定期维护, and efficient use of resources.
- People-Centric Approach: We understand that each office and department has unique print requirements, and we work to tailor our services to meet those specific needs. Expect to receive responses to inquiries within 2-business days.
- Ongoing Training and Support: Whether through drop-in hours, virtual or in-person 培训, 或者特别的请求, you can reach out to the number on your machine or contact the team with questions.
- Sustainability Initiatives: MPS is committed to promoting sustainability in print services. We actively explore eco-friendly options, implement paper-saving practices, and advocate for responsible printing behaviors to reduce our environmental footprint.
“I’m excited to be on-campus to provide the 赌博娱乐平台网址大全 community with a range of support from equipment maintenance to 培训 to delivering specialty printing jobs,迈克·亚纳斯说, 现场专家. “I’m located on the first floor of the 图书馆, room 100B so stop by or say hello when we see each other around campus.”
Special thank you to the entire PEP project team, executive representatives, 我们的变更联络人, and to all faculty and staff who provided valuable input throughout this process.
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